After a long break from production, we are back for Season 4. In this episode, your host, Dean Benard, takes the opportunity to share his thoughts on communicating during conflict. Most people deal with conflict in one of two ways, or sometimes a combination of both these ways: Avoidance and Defensiveness. Neither of these approaches will help, and the advice we got as children... you remember, "Just ignore them and they will stop", or "You just stand up to them and put them in their place" was well-meaning but ineffective. We need to engage strategically, thoughtfully, respectfully, and with an open mind, to resolve conflict. This episode will help listeners with some clear advice, and practical tools to manage conflict and prevent it from escalating.
Dean also provides a sneak peek into the upcoming episodes planning over 2024.